Members can share specific information about their interactions with National Office staff by contacting our Ombudsman.
If you've encountered a staff member who was exceptional in his or her manner, or if you experience difficulty receiving a timely response (within 48 hours) to a telephone call or e-mail, please contact the Ombudsman.
One of your member benefits is the availability of ASHA staff to provide the information and technical assistance you need in a timely manner. Your feedback will facilitate our allocation of resources to meet the needs of our members.
Contact the Ombudsman either by voice-mail or e-mail. The telephone number is 800-498-2071, ext. 8684, and the e-mail address is firstname.lastname@example.org. You will receive a response to your message within 48 hours.