ASHA CE Policies: Provider Roles and Responsibilities

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Continuing Education Administrator (CEA)

Related Standard(s): Standard 1

Changed The designated Continuing Education Administrator (CEA) is fully responsible for all oversight and management of the Provider’s adherence to the Standards for ASHA CE Providers and ASHA CE Policies. The CEA must supervise and direct all organizational actions related to compliance with the Standards for ASHA CE Providers and ASHA CE Policies.
The CEA is the primary point of contact between the Provider organization and ASHA CE staff.
New The CEA may delegate responsibilities to others working within the Provider organization (e.g., Continuing Education Content Consultant, Alternate Contact/Supervisor, Support Staff). However, the CEA still retains full responsibility for all oversight and management of the Provider’s adherence to the Standards for ASHA CE Providers and ASHA CE Policies and must monitor the actions and communications of designated personnel as they pertain to maintaining compliance with the Standards for ASHA CE Providers and ASHA CE Policies.

Related Standard(s): Standard 1

A Continuing Education Content Consultant (CECC) must be appointed when the Continuing Education Administrator (CEA) is not an ASHA member and/or certified by ASHA. The CECC is also responsible for developing a sound working knowledge of the Standards for ASHA CE Providers and ASHA CE Policies and ensuring adherence to them.
The ASHA CE Content Consultant acts as a subject matter expert who plays an active role in the ASHA Approved CE Provider’s course planning, implementation, and evaluation.
The ASHA CE Content Consultant works collaboratively with the ASHA CE Administrator (CEA) for the ASHA Approved CE Provider to ensure that all Standards for ASHA CE Providers and ASHA CE Policies are followed.

Providers must have at least two contacts on record. One must be the Continuing Education Administrator (CEA). The other may be the Continuing Education Content Consultant, CEA Supervisor, or other designated Support Staff. This second contact must have knowledge of the organization’s continuing education program, must have decision-making authority, and will be ASHA CE’s contact when the CEA cannot be reached. This person will also be copied on important communications from ASHA CE, such as Provider status changes.

The Provider may appoint an Administrative Assistant who can be added to an organization's personnel record and given access to the ASHA CE Provider Portal to support the Continuing Education Administrator (CEA) in course data management. The CEA must be responsible for overseeing the work done by the Administrative Assistant.

Providers who withdraw or are terminated must appoint a Records Contact. This person will have access to the ASHA CE Provider Portal and will be responsible for responding to any ASHA CE or participant request for the required records retention period in Standard 1.2.6.

When a CE Provider makes a personnel change, the Provider must notify ASHA CE in writing within 30 days of the change using established mechanisms. ASHA CE reserves the right to request additional documentation as needed to verify new personnel qualifications.

Related Standard(s): Standard 1

When a Continuing Education Administrator (CEA) change is made, the incoming CEA must complete orientation prior to submitting a course or adding an offering. ASHA CE staff will work with the incoming CEA to determine appropriate deadlines, based on the Provider’s course plans. If established deadlines are not met, the Provider may be placed in Inactive status until orientation is complete.

Providers must notify ASHA CE of any changes to the name or organizational structure or scope of the continuing education program, as defined in the initial application or subsequent ASHA CE approved change, within 30 days of the change using established mechanisms. ASHA CE reserves the right to request additional documentation and information before approving the change and may require submission of a reorganization application.

ASHA CE reserves the right to charge a fee to review applications of Providers whose organizational or administrative structure has changed. Fees may be subject to applicable taxes.